Does Frontier give Refunds to Passengers?

Flyers who are not willing to take a flight may seek a voluntary cancellation and refund. Or, in case of involuntary cancellation, the alternative flight given by Frontier may not be suitable. Any unused flight will be reimbursed unless the passenger has not been marked as no-show. No-show is when the passenger doesn’t report for the check-in. Check-in must be completed 60 minutes prior to departure. Here are a few things you must remember about Frontier Airlines refund policy.  

• Choice between travel credits and ‘original form of payment’ - The airline may reimburse or refund in the way you want.
• Refund fee is not charged on Bundle fares - Economy Bundle, Premier Bundle and Business Bundle ticketholders are not charged any fee.
• Refunds are automatically issued if a rescheduled flight is not used - In case of involuntary cancellation, not using a rescheduled flight may automatically qualify for a refund.
• Rebooking a flight may not give you refund - No refund is given if you rebook a flight and the new flight costs less.

Delays may also qualify a passenger for a refund. On domestic flights, the delay should be 3 hours and on international flights, the delay needs to be at least 6 hours. In this Flyostudio blog, we will take you through Frontier Airlines refund policy.

Does Frontier Airlines offer a full refund?

Full refund may be given in situations that are deemed eligible. When you’re facing an emergency like an illness, you may request travel credits for the full amount. A full refund may be given in situations where you're eligible for 24-hour free cancellation. Here are a few things you may find informative about Frontier Airlines refund policy.

• Free cancellation is allowed for tickets purchased in past 24 hours for flights not departing in less than 7 days.
• Travel credits for the full value of the ticket will be issued if you cancel tickets purchased with Economy, Premium or Business bundle.
• A delay of 3 hours or more on domestic flights makes you eligible for full refund.
• A delay of 6 hours or more on international flights makes you eligible for full refund.
• Frontier may take up to 7 days to process a refund in case of delay.

You may get a full refund if you’re an active US military service member and your travel got disrupted due to a military order. For details or assistance, you may visit or contact Flyostudio.

How to Request a Refund from Frontier Airlines?

Cancel the ticket on Frontier website to get the refund. You may also download Frontier App to cancel the ticket. The airline will start processing the refund upon cancellation. Cancellation must be done before check-in and departure. You may cancel within 24 hours of booking a ticket. If the flight is not less than 7 days away you will get a full refund. Under Frontier Airlines 24 hours refund policy, your ticket is eligible for 24-hour free cancellation. The airline will put on hold a ticket for 24 hours after purchase. Here are a few tips on requesting a refund.

• Don’t accept a rebooked flight in case of disruption - Rejection of a rebooked flight in case of schedule change will automatically give you a refund.
• Submit the relevant documents - Frontier will need documentation under F9 Airlines refund policy if you are requesting a refund due to an illness or emergency.
• Submit the military order you received - The airline may ask you to submit the military orders you received to process your refund.

How to Avoid Refund fees on Frontier?

The refund fee is usually $99 if you are not eligible for free cancellation. If there is a residual amount left, it will be kept as travel credit valid for future booking. You may not be asked to pay charges when the refund fee exceeds the value of the ticket. But, obviously, you will not get any credits. Here are a few facts about Frontier refund policy that may help you avoid charges. 

• Book a ticket with Economy Bundle, Premium Bundle or Business Bundle - You may get the entire amount of the ticket converted into travel credits.
• Cancel before departure to preserve the value of ticket - You may lose the ticket’s value and face cancellation of all flight segments in case of a no-show.
• Purchase a ticket with Economy or BizFare - No fee is charged on refund.
• Frontier Elite members may get a full refund - If you are a frequent flyer, you may cancel and get a full refund 7 or more days before departure.
• Avoid booking a Basic Economy ticket - Charges on refund are $99 per passenger per way.

Travel credits you get in reimbursement when you’re not able to travel due to an illness may be transferred to another person. They may also be valid for 5 years. For details or assistance, feel free to visit or contact Flyostudio.