How Do I Cancel a Southwest Flight Ticket?

Most airlines in US including Southwest have mobile app. You can either use the app or airline website to cancel your ticket. Southwest cancellation policy doesn’t allow you to cancel within 10 minutes of departure. If you don’t cancel a flight up to 10 minutes, you may be considered a no-show. You can contact Flyostudio on +1-844-414-9223 for details or assistance. The steps to be followed for cancellation of Southwest tickets are listed below.

1st step - Extract the booking summary from Manage Reservations section of the website or mobile app.

2nd step - Click or tap on cancel.

3rd step - Wait for airline to confirm your cancellation.

If it's a round-trip, Basic tickets on Southwest will require you to terminate the entire journey. But you can avoid withdrawing your travel plans completely. Our Flyostudio blog will help you understand the process of canceling round-trip Basic tickets on Southwest. 

What is the Southwest Cancellation Policy?

Both refundable and non-refundable tickets may be cancelled on Southwest. No cancellation charge applies but the value of the ticket will be retained in the form of credits. Cancellation policy of the partner airline will apply in case the flight is partner-operated. If you cancel a refundable ticket up to 10 minutes before departure you will be eligible for a method-of-payment refund or Tansferable Flight Credits. Southwest 24 hour cancellation policy gives you a choice between converting your ticket into flight credits or method-of-payment refund. Restrictions apply on round-trip tickets. Take a look at restrictions.

• Cancellation of round-trip Basic tickets - You may not cancel one-way. Both ways must be cancelled.
• Cancellation of Choice, Choice Plus and Choice Extra - You may cancel a portion of itinerary.
• Round-trip Basic tickets upgraded to Choice, Choice Plus or Choice Extra - Partial cancellation is allowed.
• Cancellation of round-trip vacation packages - Entire vacation package must be cancelled.
• Cancellation of round-trip tickets with Rapid Rewards Points - The points will be redeposited in Rapid Rewards Account.

No-show will apply if you don’t cancel a ticket up 10 minutes before departure. Southwest Refund Policy withholds the travel funds on Basic or Choice tickets. Choice Extra or Choice Preferred tickets get converted into Transferable Flight Credits. Transferable Flight Credits have terms and conditions. For details or assistance you may contact Flyostudio or Southwest on +1-844-414-9223 or +1-800-435-9792.

How does Southwest handle Flight Cancellations?

The way Southwest will handle your cancellation will depend on whether it is voluntary or involuntary. Voluntary cancellation is allowed only up to 10 minutes before departure. While no Southwest cancellation fee is charged, you will not get a refund in the original form of payment. For involuntary cancellation, Southwest will rebook your flight. You may cancel the rebooked flight if you want a refund. Let’s see what may be the consequences for voluntarily cancelling a ticket within 10 minutes of departure.

• On Choice Extra and Choice Preferred tickets booked with cash - You will get a refund in the form of Transferable Flight Credits.
• On Choice Extra and Choice Preferred booked with points - Rapid Rewards points for the fare component will be redeposited and the taxes will be converted into Transferable Flight Credit.
• On Basic or Choice tickets booked with points - Points get forfeited.
• On Basic or Choice tickets booked with cash - No refund will be given.
• On Vacation Packages - No refund will be given.

Do I Get a Refund on Cancelled Southwest Flights?

Yes, you may get a refund on a cancelled Southwest flight. But the refund will be either in method-of-payment or in Transferable Flight Credits. Southwest will give you refund for involuntary cancellation when it causes a significant disruption to your travel plans. More than 3 hours and 6 hours of delay on domestic and international flights may be deemed eligible for refund. Take a look when you will get refund in the original form of payment.

• An extra seat was purchased because you are obese or disabled.
• Refund may be given on the charges paid for priority boarding.
• Refund on charges paid on baggage may be given.
• Refund may be given on seat selection charges.
• You will get a refund if military orders prevent you from traveling.
• Inability to travel due to unforeseen emergency like death of an immediate family member, travel companion, or Passenger.

You may also cancel a Southwest flight when there is a minor disruption and you withdraw your travel plans. But in that situation also you will have to cancel your ticket up to 10 minutes before departure. Southwest non-refundable ticket refund request will not be rejected. If any value is remaining on Basic ticket, it will be converted into flight credits. For details or assistance you may contact Flyostudio or Southwest on +1-844-414-9223 or +1-800-435-9792.