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How to Get a Refund from Singapore Airlines?

Singapore Airlines has several ways that you can connect with them and get your refund processed. You can visit the official website of the airline and call the customer service of the airline. However, before you step ahead with the refund request and procedure, you must know about the Singapore Airlines refund policy to help you understand the basic guidelines to avoid any inconvenience or any extra fees.

What are the ways to get a refund on Singapore Airlines?

Through phone number

You can dial the official number of Singapore Airlines at +1 (844) 414-9223 or +1-833-727-0118 and request for refund. However, you must go through the details of the booking before you connect and prepare yourself with important questions such as what will be the refund fee, how long will it take to reflect the refund, and many more.

Through website

Below are the step-by-step guidance to request for refund from Singapore Airlines official website:

  • Visit the official website of Singapore Airlines.
  • Go to the Manage Booking section.
  • Enter the reference number and last name.
  • Now, the screen will appear with your booking details.
  • Now, you can select the flight that you want to cancel and fill in the refund request form.
  • Finally, you will get the refund initiated in your original payment method.

If you have booked through cash, you will get the refund within 20 days, and if you have purchased through a credit card you will get the refund within 7 business days once you request for refund.

What is Singapore Airlines Cancellation Policy?

You need to go through the Singapore Airlines cancellation policy before you conduct the cancellation process:

  • If you are canceling a refundable fare using the official website of Singapore Airlines, you will get the refund against it.
  • The airline provides a 24-hour cancellation policy in which passengers can cancel their flight within 24 hours of booking and get a full refund without any fee.
  • In case the passenger fails to cancel their flight within 24 hours of booking, they might have to provide some amount as a cancellation fee.

What is the Singapore Airlines Refund Policy?

Before you request a refund from the airline, you need to go through its refund policy so that you are aware of any cancellation fee or other conditions that may apply to your fare type:

  • You can cancel your refundable fare and get a complete refundable against the cancellation.
  • If you are canceling a non-refundable fare, you will only be eligible to receive the refunds for taxes reelected to your original payment method can be a credit card.
  • The airline may cancel your refund due to reasons such as weather issues, air traffic, security issues, unavailability of pilots, and much more.
  • If you cancel your flight within 24 hours of booking and a week before the departure, you will get a complete refund against it.

What are Some Tips for a Smooth Refund Experience?

Several factors ensure a smooth refund experience such as understanding of refund policy, requesting a refund on time, being sure of your decision of flight cancellation, have a piece of complete information on your booking details and much more.

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