How Do I Get a Flight Change on Hainan Airlines?

Simple point-to-point bookings may not require any assistance. But complex bookings with connecting flights, stopovers or special assistance will demand attention. You may call the customer service hotline of Hainan for changing complex bookings. To be able to change Hainan Airlines flight online, you must change a flight before checking in. Take a look at the key steps involved in changing your flight.

• Change date, route or destination - You may voluntarily change the date by finding the booking on the website. Change of route or destination may be possible through customer service hotline.
• Changes can be made on Fortune Wings Club account - Frequent flyers can log-in to Fortune Wings Club account to make a change.
• Upgrades to Business class - You may find out about availability, price and eligibility at the airline’s check-in desk.

Changes allowed may also depend on whether you have booked a full-fare Economy seat. Our Flyostudio blog will decode all aspects of changing flight on Hainan Airlines. 

What are the Changes allowed on Hainan Airlines?

Circumstances sometimes demand changes to be made. Specially when you’ve something more urgent to deal with. When such a situation crops up Hainan Airlines flight change policy will cooperate. Fortune Wings Club members are allowed to make free changes. Depending on the elite status, they may get a priority standby or upgrade. Take a look at how the airline cooperates.

• Route or destination change - You can change the itinerary provided you request it before departure.
• Get transferred to another carrier - If Hainan Airlines has an interline agreement, it may comply with your request to be transferred to another carrier.
• Change of cabin class - Upgrading or downgrading is allowed. Upgrades may be allowed only on flights operated by Hainan Airlines.      
• Rescheduling of the ticket - Same-day Hainan Airlines flight change is permitted if a flight is available.

Only full-fare Economy tickets may be considered for upgrading to Business class. For details or assistance, you may visit or contact Flyostudio.

Can I Reschedule my Flight on Hainan Airlines?

You may reschedule Hainan Airlines flight on your own which doesn’t have complexity. All you need is the details of your booking. On Hainan, you will have to enter the ID type and ID number, if you’re not a frequent flyer. ID types and ID numbers include e-ticket number and booking reference. Frequent flyers with membership to Fortune Wings Club may enter their email and password. Here are a few things to remember about rescheduling Hainan Airlines flight.

• After check-in you’ll have to call the airline’s customer service hotline - The airline will need to confirm availability of flights.
• For bookings with multiple flight segments - You may have to make changes to all the segments.
• Sales agents of Hainan Airlines may help you - In case it is third-party booking, the authorized sales agent will assist you with rescheduling your flight.

Can I get a free change on Hainan Airlines?

Waiver of Hainan Airlines flight change fee is possible when you are in the grace period. The airline may charge you for changes if your request is not in the grace period. Free changes may be allowed in some situations, like the ones mentioned here.

• Involuntary changes - You may ask the flight to be rebooked when Hainan Airlines cancels or delays a flight.
• Emergency situations - An unfortunate incident like death or injury may let you rebook a flight without charges.  
• Changing within 24 hours of booking - No charges apply because you are still in the grace period according to Hainan Airlines 24 hours flight change policy.
• Free upgrades if you have a Fortune Wings Club member - Platinum, Gold and Silver cardholders may get a free upgrade.

Is same-day change allowed on Hainan Airlines?

Yes, this is allowed if you’re covered under Hainan Airlines 24 hours flight change policy. Otherwise, the fare rules of the ticket will apply. In all cases, you may get it if you request 45 minutes before departure. You will have to request the check-in desk to put you on standby. Getting a confirmed change may incur a fee. Fortune Wings Club members with elite status may get a confirmed same day change on Hainan Airlines free of charge. They are also eligible for priority stand-by. Here are a few things you must remember about switching to another flight.

• Change of route is not allowed - You may choose a flight with the same arrival or departure airport.
• A confirmed change is given if a flight is available - Same day change on Hainan Airlines is subject to availability of flights. 

You may get an upgrade with loyalty points. On Hainan Airlines, you may get upgraded by getting points in overdraft even if you don’t have required points. For details or assistance, feel free to visit or contact Flyostudio.