How to Cancel an Air New Zealand Flight?
You have to be sure that you want to cancel a flight. Because reversing a cancellation is not allowed. Still want to go ahead? Online cancellation may be possible only for tickets directly purchased with the airline. Here is how to cancel Air New Zealand flight.
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Look for the ‘Manage Booking’ tab on Air New Zealand website.
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Enter your booking reference and family name to find the booking summary of your flight.
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You should be able to see the option to cancel your ticket.
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Follow the on-screen prompts to confirm your cancellation.
Air New Zealand cancellation policy requires you to cancel a ticket before applying for refund. Our Flyostudio blog will give you further details on how to manage changes in travel plans.
What is Air New Zealand Cancellation Policy right now?
Air New Zealand will treat you according to the type of ticket booked. The cheapest tickets of the airline may not be cancelled. Tickets booked with ‘seat’ or ‘seat+bag’ fare are the cheapest. Take a look at the types of tickets on the airline and the associated Air New Zealand cancellation policy.
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On Trans-Tasman routes - PremiumFlexi tickets may be fully refundable.
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New Zealand domestic routes - Cancelling Flexichange tickets will not give you a refund.
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On Pacific Islands - Economy Flexi may be fully refundable.
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International long-haul flights - Tickets booked with global sales fares are non-refundable.
The option to cancel may depend on whether you booked a flexible ticket both ways for a round-trip travel. For concerns regarding cancellation, you can visit or contact Flyostudio.
Can I Cancel my Air New Zealand Flight without a fee?
You may be able to cancel Air New Zealand flight without a fee when you are still in the 24-hour risk-free cancellation period. Only flights with a US destination may be allowed. Other tickets will have conditions attached to them. You must take a close look at them before going ahead with cancellation. Here are a few noteworthy things about cancelling Air New Zealand flight.
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No show fee - You may have to pay an Air New Zealand cancellation fee of $100 on a few ticket types.
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Cancellation after departure is not allowed - To avoid the airline slapping a fee, you must cancel before departure.
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Cancellation due to an emergency - No charges apply on domestic routes (within New Zealand) only.
Does Air New Zealand give you 24 hours to Cancel?
Air New Zealand offers a 24-hour cancellation window for eligible bookings. These bookings should meet Air New Zealand 24-hour flight cancellation policy criteria. That is, they must be for a US destination and the flight must be not less than 7 days away. Outside this window, the type of ticket and route will decide whether you can cancel a ticket. Here are a few things you must keep in mind.
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When you do not show up at the airport - You may have to pay a $100 fee on refundable tickets.
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Cancellation up to departure - If you don’t cancel the cheapest ticket before departure, it will mean cancellation of the onward flight. But you may still take the return flight or claim a refund.
How much does Air New Zealand Charge for Cancellation?
You may not have to pay a charge when you cancel a Flexi ticket. But a full refund will be given when you cancel it before departure. The charges on cancelling a ticket will depend on whether you cancel a ticket before departure or after departure. You may have to pay a no-show fee of $100 when you cancel a ticket after departure for retrieving the fare of the ticket. Here are a few suggestions for saving Air New Zealand cancellation fees.
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Book a ticket with Flexi ticket - Flexi tickets are available on all routes. They will let you cancel ahead of departure for a full refund.
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Arrive on time at the airport - Understand the check-in deadlines of the flight to ensure you are not declared a no-show.
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Cancel a flight only if there is an emergency - You may be able to avoid cancellation fee of Air New Zealand.
Does Air New Zealand give refunds if you Cancel a Flight?
Air New Zealand will give you a refund under a few conditions. Take a look at the fare conditions to understand your refund options. If you booked a Flexi ticket, you may be able to get a refund. Upgraded tickets have separate rules for refund. But automatic refunds may not be given when you cancel a ticket. You will have to fill up a refund application form. Air New Zealand promises that the refund will be issued in a reasonable time. The refund may be processed in about 2 weeks. Here are a few things you must remember about the Air New Zealand refund policy.
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Conversion of the ticket into credits - The taxes paid, fees paid for extras, base fare or other miscellaneous charges are converted into credits.
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Credits can pay for anything you need - Whether it is a flight or any other service, use credits of Air New Zealand.
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Forfeiture of the refund - You may not be able to get any refund if you do not check-in or arrive at the airport.
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Validity of the credits - The credits will be valid for up to 12 months.
Air New Zealand may not give a full refund on selected routes if you have upgraded your ticket from Saver to Flexi. For details and assistance, you can visit or contact Flyostudio.