What is the new All Nippon Airways Cancellation Policy?
The All Nippon Airways cancellation policy outlines when customers are eligible to cancel tickets and the nature of refund available. International and domestic flight cancellations are both allowed by ANA, although the conditions differ with fare class, booking channel and time of cancellation.
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Customers who booked through the ANA website, mobile or call center can cancel online.
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Travel agent tickets must be refunded by the same travel agent.
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Refundability relies on whether or not a ticket is refundable, partially refundable or not refundable.
ANA strictly segregates domestic and overseas flight policies. Domestic tickets are refunded with a penalty while international flights have more restrictive fare policies and cancellation penalties can be more costly depending on the class of travel. Non-refundable tickets are non-returnable except in extraordinary circumstances such as government travel prohibition or extensive flight disruptions.
Can I Cancel an All-Nippon Airways Flight without a fee?
Cancellation of All Nippon Airways flight at no cost depends very much on your fare class. Those having flexible or refundable tickets allow for cancellations at no cost and restricted or discount fares incur fees.
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Domestic flights (Japan): The cancellation prior to departure is allowed for most refundable tickets but a minimal handling fee is levied.
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International flights: Some fare classes, e.g., Business Flex or Premium Economy Flex, allow cancellations free of charge. Economy discount fares usually charge for cancellations.
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Award tickets (miles): ANA Mileage Club members can cancel an award ticket but there is a handling fee when miles are redeposited.
When ANA cancels or significantly changes your flight, you are eligible for a full refund with no fees regardless of your fare class.
Does All Nippon Airways 24 hour Flight Cancellation policy apply?
Yes, ANA does have a grace period because of the All Nippon Airways 24 hour flight cancellation policy. You can cancel the ticket you bought either directly from the ANA website or call center free of charge within 24 hours. The policy holds good only if:
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The booking was more than 7 days before departure.
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The ticket was purchased directly from ANA (not third-party sites).
This provides travelers with the convenience of making changes shortly after booking. Refunds under this 24-hour policy are credited back to the original method of payment with no cancellation fee.
How much does All Nippon Airways Cancellation fee cost?
The All Nippon Airways cancellation fees vary by ticket type and route. Officially, ANA charges fees based on fare conditions applied to each ticket.
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Domestic flights: Charges are usually a couple of hundred-yen advance cancellation. In last-minute cancellations, the charges are more.
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International flights: Charges may range from USD $50 to a couple of hundred dollars, depending on service class and route. Fines on discounted fares are greater.
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No-show cases: If you fail to cancel before the flight and fail to board, ANA can retain the entire fare as cancellation penalty.
Such fees are always disclosed during the cancellation process on the ANA website before final confirmation, so that the traveler knows the exact amount.
Does All Nippon Airways Refund Policy give money back if you Cancel?
The All-Nippon Airways refund policy mentions if you receive money back after a cancellation. Refunds are given according to the rules of the fare paid for the ticket booked:
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Refundable tickets: Can be refunded back to the original payment method, minus any charges for cancellation.
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Non-refundable tickets: No refund is provided, although airport tax may be refunded if asked.
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Award tickets: Refund is possible with redeposit fees charged against your miles.
Refunds are credited back in about 7–20 business days depending on the payment method. When ANA cancels or significantly delays a flight, passengers can get a full refund even for non-refundable tickets.
Other Key Points of ANA's Official Policy
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Refund channel: Refund is possible only through the original reservation channel (ANA or travel agency).
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Partly used tickets: Whenever any portion of the trip is flown, ANA re-computes the unused portion fare and returns it accordingly.
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Time limits: Refund requests normally need to be made within 30 days from the ticket validity period.
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Government or visa denial: In some cases, ANA provides special refunds if you are unable to travel due to denied visas or other government restrictions.
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Flight Cancellations: In the event of a cancellation, delay or rescheduling of a flight by ANA, passengers can ask for a full refund or rebooking at no additional cost.
Conclusion
ANA's cancellation policies straddle freedom and restriction based on the type of ticket. Flexible fares allow cancellations with ease, while cheaper fares involve greater penalties. To avoid unnecessary charges, travelers should review fare conditions before they book, take advantage of the 24-hour cancellation rule and conduct cancellations through ANA's main website or service center. Need more help? Call All Nippon Airways at +1-800-262-2250 or connect with us FlyoStudio at +1-844-414-9223 and get all your queries resolved with our 24/7 customer support team.
Understanding the cancellation fees and refunds policy allows you to deal with the changes confidently and reduce the possibility of losing your money for flights that won't be sold.