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What is Avelo Airlines Cancellation Policy right now?

On Avelo Airlines you can be your own boss. Even for non-refundable tickets, you will get an assured voucher called Avelo Travel Fund (ATF). But only if you cancel up to 15 minutes before departure. A certain fraction of the ticket value will be withheld. Other than that, you should not be on the wrong side of the check-in rules. That is a no show. Be prepared to lose the entire ticket value. Also cancellation of all the legs. Avelo introduced a flexibility product called AveloFlex in March, 2025. To ensure that you do not get overwhelmed with the details in our Flyostudio blog, we are offering the key points of Avelo Airlines cancellation policy.

  • With AveloFlex - You will get the entire ticket value in the form of Avelo Travel Fund.
  • Without AveloFlex – A cancellation fee will be deducted from the refund.
  • Cancellation within 15 minutes of departure – No show policy of the airline applies.  

How to Cancel an Avelo Airlines Flight?

Cancelling an Avelo Airlines flight is easy. But reversing it is not possible. Make sure your decision to withdraw is final before you go ahead. Otherwise, you will have to rebook a ticket. Anyways, you must cancel up to 15 minutes before departure. You can call the customer support for cancelling, but you will end up paying a fee of $25. Here are the key steps you need to follow when you want to cancel Avelo Airlines flight.

Step #1 Go to the Avelo Airlines website and log in to your booking using your confirmation number.

Step #2 Locate the "Manage Your Trip" or "Manage Booking" section.

Step #3 Find the option to "Cancel Flight" or "Cancel Reservation".

Step #3 Follow the prompts to confirm the cancellation.

Step #4 You will receive Avelo Travel Funds for the cancelled flight.

To avoid making a foul on check-in for international flights of Avelo, you are supposed to cancel earlier. Visit or contact Flyostudio to know the cut-off time for cancellation of international flights.

Can I Cancel my Avelo Airlines Flight without a fee?

Free cancellation is possible. But you must cancel within 24 hours of the booking. The upcoming flight should not be less than 7 days away under Avelo Airlines 24 hour flight cancellation policy. Otherwise, a percentage of the refund will be withheld. The percentage will depend on how far away the flight is. If you want more flexibility, AveloFlex can be included. A breakup of how your fee will be assessed is given here.

% Deducted Cancellation Timeframe
No fee Up to 60 days before departure
25% Between 8 and 60 days before departure
50% Between 24 hours and 7 days before departure
75% Between 15 minutes and 24 hours before departure

Does Avelo Airlines give you 24 hours to Cancel?

You can withdraw anytime within 24 hours of booking a ticket. Just make sure your flight is at least 7 days away. That is, if you want to get a full refund under 24 hour flight cancellation policy of Avelo Airlines. Otherwise, you will get a full refund only if you added AveloFlex at the time of booking. Here are the options you get on Avelo Airlines when you want to withdraw your travel plans.

  • Free Cancellation within 24 Hours - Only if your flight is 7 or more days away.
  • After 24 hours - Cancellation will require payment of charges on refund.
  • With AveloFlex - Cancel anytime up to 15 minutes before departure.

How much does Avelo Airlines Charge for Cancellation?

The maximum that you will pay for cancelling a ticket is 75%. This is only if you cancelled up to 15 minutes before departure. Since no cancellation is allowed within 15 minutes of departure, you can’t ask for a refund. Also, your return flight may be cancelled. Everything depends on Avelo when you cancel within 15 minutes of departure. Otherwise, you will get Avelo Travel Funds after deduction of the cancellation fee. Here is how you can expect the refund on Avelo.

  • Cancel up to 60 days before departure - Entire ticket value is converted into ATF.
  • Cancel up to 8 and 59 days before departure - 75% ticket value is converted into ATF.
  • Cancel up to 24 hours and 7 days before departure - 50% ticket value is converted into ATF.
  • Cancel up to 15 minutes and 23 hours before departure - 25% ticket value is converted into ATF.

Does Avelo Airlines give Refunds if you Cancel a Flight?

Yes, Avelo Airlines will offer you refunds for both voluntary and involuntary cancellations. For both of these, you will get reimbursed with Avelo Travel Funds under Avelo Airlines refund policy. ATF is valid for booking tickets for 1 year after they are issued, when you voluntarily cancel a ticket. The validity of ATFs for involuntary cancellation may be up to 5 years. The expiry date remains the same even if you get a refund of a ticket issued with ATFs. AveloFlex ensures you get a full reimbursement when you cancel within 15 minutes of departure. Here are some key points you must remember about AveloFlex.

  • You will pay 5% of the ticket value or at least $5 for purchasing AveloFlex.
  • You cannot purchase AveloFlex after booking a ticket.
  • AveloFlex must be purchased for all the passengers in the booking.
  • AveloFlex can be purchased only through the airline website or mobile application.

You may be able to cancel a flight booked with ATF. But the validity of the ATF will not be extended. It will expire on the due date mentioned on it. Feel free to visit or contact Flyostudio for cancellation of tickets booked with ATFs and details on how to use ATFs for booking flights.

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