How to Cancel an Etihad Airways Flight?
Most flyers will confess having trouble with cancelling a ticket. That gives a low feeling when your travel plans change. Etihad Airways has a clear-cut cancellation policy. It will let you cancel direct bookings on its website. But third-party booking will mean contacting the travel agent. Unlike third-party bookings, the process of cancelling a direct booking will not be so cumbersome. You will have to find your booking from the Manage Booking section. Make sure you either remember or have your booking reference. The steps to be followed are mentioned here.
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Enter your confirmation code or ticket number on ‘Find My Booking’.
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Choose the option of cancellation.
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Review and pay the charges for cancelling.
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Wait for the airline to update you after paying.
Avoiding cancellation fee is not usually possible unless you have cancelled 3 weeks or 21 days before departure. Our Flyostudio blog will provide clarity on Etihad Airways cancellation policy so that you do not have to be embarrassed.
What is Etihad Airways Cancellation Policy right now?
Cancelling an Etihad Airways ticket on Manage Booking section is possible up to 24 hours before departure. Otherwise, you may have to pay a cancellation fee of Etihad Airways depending on the fare rules. You will find the information here helpful in cancellation of tickets.
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Deluxe tickets do not require you to pay cancellation charges.
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Upgraded tickets may also require you to pay charges depending on the fare conditions of the original booking.
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Value and Basic tickets in Business & Economy are not eligible for cancellation within 24 hours of departure.
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Tickets which allow free cancellation may also be charged a cancellation fee. You can visit or contact Flyostudio for details on how charges are imposed on flyers.
Can I Cancel my Etihad Airways Flight without a fee?
The airline understands that family emergencies can crop up anytime. Don’t worry Etihad Airways cancellation policy allows you to cancel the ticket without charges. You will have to provide documents in support. Voluntary cancellation without a valid justification may invite charges. And the closer you are to departure, the higher will be the fee. If you are about to cancel Etihad Airways flight and worried about cancellation charges, you can keep the following in mind.
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Free cancellation allowed for tickets booked in the past 24 hours. - 24-hour free cancellation for flights not less than 7 days away.
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No fee if you are a frequent flyer – Etihad Guest passengers in Gold and Platinum tier may cancel without charges.
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No cancellation fee up to 21 days before departure - Deluxe tickets in any cabin can be cancelled without charges.
Does Etihad Airways give you 24 Hours to Cancel?
Don’t delay cancellation beyond 24 hours after booking. No charges when the flight is 7 or more days away. This is Etihad Airways 24-hour flight cancellation policy applicable for flights with a US destination on the itinerary. Delaying cancellation till the flight departs may not be a good idea. Because you will be charged a no-show penalty. Take a look at how the timing of cancellation may affect.
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Cancellation within 4 hours of departure - A no-show penalty will be charged on tickets which give you free cancellation.
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Cancellation within 24 hours of departure - You are not allowed to cancel Value & Comfort bookings.
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Cancellation up to 7 days before departure - Tickets may be cancelled by paying the charges. Lower fee on Deluxe tickets.
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Cancellation up to 21 days before departure - Minimal charges on Value & Comfort bookings. Free cancellation for Deluxe bookings.
How much does Etihad Airways Charge for Cancellation?
Etihad Airways will charge you a flat service fee of $30 to cancel an Economy class ticket. First and Business class passengers do not have to pay this fee. An additional 10% is charged for cancellation made less than 96 hours before departure. For a simpler understanding of cancellation fee on Etihad Airways, take a look at the table below.
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Up to 21 days before departure |
Between 8 and 21 days before departure |
Between 1 and 7 days before departure |
within 24 hours of departure |
Economy |
Up to 25% of the ticket's price |
Up to 50% of the ticket's price |
Up to 75% of the ticket's price |
Not permitted |
Business |
Up to 25% of the ticket's price |
Up to 50% of the ticket's price |
Up to 75% of the ticket's price |
75% of the ticket's price |
First |
No charges |
No charges |
No charges |
No charges |
Does Etihad Airways give Refunds if you Cancel a Flight?
Etihad will give you a full refund in the original form of payment if you cancel within 24 hours of purchase. This is the risk-free cancellation for those who booked a ticket for a US destination. On other tickets, the refund will be given minus cancellation fee. Under Etihad Airways refund policy, you must pay a cancellation charge on award seats also. The airline will deduct a fixed percentage of GuestMiles you used to book a ticket and redeposit the rest in your EtihadGuest account. You will be given a refund in the following manner.
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50 % refund - For cancellation of tickets between 8 and 21 days before departure.
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75 % refund - For cancellation of Value and Comfort ticket up to 21 days before departure.
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25 % refund - For cancellation of ticket between 1 and 7 days before departure.
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No refund - For cancellation within 24 hours of departure.
As per the cancellation policy of Etihad Airways at present, you may be able to avoid cancellation charge and no-show fee when you are not able to travel due to an emergency. For details on eligibility, you can visit or contact Flyostudio.