How to Cancel a Kenya Airways Flights?

Within Africa, you may not be able to find any airline at par with Kenya Airways. It is also one of the largest carriers within this continent. Kenya Airways offers both refundable and non-refundable tickets. The cancellation policy of Kenya Airways allows you to cancel them before departure. Booking confirmation code and last name are the essential details you would need. Here are the steps you will have to follow.

• Browse the Kenya Airways website: Navigate until you find the airline website in your search results.
• Look for ‘Manage Booking’ tab: Enter the details of the ticket.
• Make the relevant choice: Choose the option of ‘cancel and refund’.
• Review and pay the charges: Charges may have to be paid. 

Cancelling a ticket will mean that you are withdrawing from travel on all flights of an itinerary. In this Flyostudio blog, we will take you through how you can cancel Kenya Airways flight.

What is Kenya Airways Cancellation Policy right now?

A ticket is subject to the fare rules of the booking. Under cancellation policy of Kenya Airways, you may not get anything in return for non-refundable tickets. On the other hand, refundable tickets allows you a full refund in the original form of payment. A penalty may apply for tickets which are not fully refundable. Here are the typical things you will find on Kenya Airways.

If you have not reported at the airport or your flight has departed without you, no-show rules will apply. You will have to call the airline’s customer care in that case.

• The most restrictive rule will apply when you have bought a ticket with multiple fare brands.
• If you are cancelling within one hour of departure, you will have to call the airline.
• Award bookings may be cancelled by calling the airline’s contact center.
• You may not be able to cancel a multi-city booking.
• Partial cancellation of a multi-sector flight is not allowed. 

You may have the option of self-rebooking when a flight gets cancelled or delayed. For assistance or details, you can visit or contact Flyostudio.

Can I Cancel my Kenya Airways Flight without a fee?

When you cancel Kenya Airways flight, you may have to pay a penalty. Passengers flying to US may be exempt. But you will have to cancel a ticket within 24 hours of booking. Also, the flight need not be less than 7 days from the time of cancellation. This is how Kenya Airways 24 hour flight cancellation policy works. Tickets not meeting these conditions will have to pay a penalty depending on fare conditions. Here is how the fare conditions of Kenya Airways may assist you cancel a flight without fee.

• Economy Standard - Cannot be cancelled.
• Economy Flex - May be cancelled subject to payment of a penalty.
• Economy Super Flex - Can be cancelled.
• Business Lite - May be cancelled subject to payment of a penalty.
• Business Super Flex - Can be cancelled.

Does Kenya Airways give you 24 hours to Cancel?

If you are cancelling the booking 7 or more days before departure, you will have up to 24 hours after purchase to cancel a ticket. Your ticket will be put on hold under Kenya Airways 24 hour cancellation policy. After this 24-hour risk-free cancellation period is over, your cancellation will be subject to the fare rules of the ticket. Let us see what can Kenya Airways offer you.

• Up to 1 hour before departure - You may be able to cancel your ticket online.
• Within 1 hour of departure - You will have to call the airline’s contact center.
• After departure - Your cancellation will be subject to no-show rules and you will have to call the airline’s contact center.

How much does Kenya Airways Charge for Cancellation?

Kenya Airways may charge you a cancellation fee if your ticket is non-refundable. Non-refundable tickets may require you to pay a fee between $200 to $500. The amount of cancellation fee of Kenya Airways will vary on flights. The fee is not assessed on the higher side if the fare class is higher or vice-versa; it is fixed. You may look at the confirmation mail you got after booking to find out the exact charges. Here is how you may be charged. 

• Zero charges - Super Flex tickets in Business & Economy are fully refundable.
• Partial refund - You will have to pay charges on cancelling Business Lite and Economy Flex tickets. The remaining amount may be refunded to you in the form of e-credits or original form of payment.  
• No refund - Economy Standard ticket may not give a refund.

Does Kenya Airways give Refunds if you Cancel a Flight?

Cancelling a flight doesn’t automatically entitle you to a refund. Under the refund policy of Kenya Airways, the ticket cancelled must be refundable. Non-refundable tickets may allow you to get a refund of the non-carrier imposed charges. This typically includes taxes and airport charges. Here are a few things you must know about refunds.

• No refunds may be given when you are branded a no-show - Not cancelling a ticket before departure may disqualify you from refund.
• Fill up a refund request form - When your flight got cancelled or delayed by more than 8 hours, you will have to complete a refund request form.

For the process of refund to start, you must cancel the ticket. This may take up to 30 days. Feel free to visit or contact Flyostudio for assistance or details with cancelling and refunding a ticket.