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What is Sunwing Airlines cancellation policy right now?

Sunwing is a Canadian airline which also takes hotel bookings. The terms and conditions of vacation packages are different from flight-only bookings. Changing a flight may mean that you will forfeit the amount you paid towards travel. After WestJet took over Sunwing Airlines, the cancellation policy may depend on the former. But it will let you cancel a flight booked with vouchers. You will find the info given here useful.

  • For significant delays or flight cancellation - A refund under Canada's Air Passenger Protection Regulations is assured.
  • Worry Free or Worry Free plus plan - You can include this in your booking to get a free cancellation. 

If you want to get a deeper understanding of how Sunwing Airlines cancellation policy works, you are not alone. After WestJet took over this airline many flyers are feeling disoriented. This Flyostudio blog will re-orient you.

How to Cancel a Sunwing Airlines Flight?

You may be able to cancel Sunwing Airlines flight online through the ‘Manage My Booking’ section. The customer service gives you another touch point for requesting a cancellation. Here is how you should proceed depending on the type of booking.

  • Vacation booking - You can cancel up to 45 days before departure.
  • Flight-only booking on WestJet - You can cancel up to 21 days before departure.
  • With Worry Free or Worry Free plus plan in your booking - Cancel up to 3 hours or 3 days before departure.   

You may not be able to cancel a flight booked with vouchers or loyalty points online. Visit or contact Flyostudio to understand the process of cancelling such tickets.

Can I Cancel my Sunwing Airlines Flight without a fee?

You shall be able to avoid a Sunwing Airlines cancellation fee only if you have included a Worry Free or Worry Free Plus plan to the booking. But don’t feel insecure. You will be able to cancel a flight booked in the past 24 hours for a full refund in the original form of payment. This Sunwing Airlines 24 hour cancellation policy is applicable only for flights not less than 7 days away. Besides, risk-free cancellation, Worry Free or Worry Free Plus plans let you enjoy free cancellation. Here is how:

  • Buy Worry Free plan up to 48 hours after booking a flight - You can cancel up to 3 days before departure.
  • Buy Worry Free plus plan up to 48 hours after booking a flight - You can cancel up to 3 hours before departure. 

Does Sunwing Airlines give you 24 hours to cancel?

Tickets purchased through a US-based channel will let you cancel a flight within 24 hours of the booking. But Sunwing Airlines 24 hour flight cancellation policy applies only for US-bound flights not less than 7 days away. On other bookings, you may be able to cancel up to 3 hours or 3 days before departure. But you should be prepared to get vouchers because a refund in original form of payment is not allowed. Here is a look at how you can enjoy this option.

  • Cancel up to 3 hours before departure - Buy Worry Free plan up to 48 hours after booking a flight.
  • Cancel up to 3 hours before departure - Buy Worry Free plus plan up to 48 hours after booking a flight.

How much does Sunwing Airlines charge for cancellation?

The entire or 50% of the flight cost may be forfeited as cancellation fee, depending on how far your flight is from the time of cancellation. A Vacation package or flight-only booking may incur varying charges. Sunwing Airlines cancellation fee will also include the cancellation fee of the suppliers (hotel and other amenities) in case it is a vacation package. Take a look at the break-up of charges applicable.

  • Cancel a Vacation package up to 45 days before departure. - Non-refundable amount will be forfeited.
  • Cancel a Vacation package 44-21 days before departure –  50% of booking amount or the non-refundable amount.
  • Cancel a flight-only booking up to 21 days before departure - $250 per passenger.
  • Cancel a flight-only booking or vacation within 20 days of departure - Entire payment gets forfeited.

Does Sunwing Airlines give refunds if you cancel a flight?

You will get a refund under Canada's Air passenger protection Regulations if your flight got cancelled owing to the airline. Voluntary cancellation will make you eligible for vouchers because Sunwing tickets are non-refundable. With Worry Free or Worry Free Plus plan, one should cancel up to 3 days or 3 hours before departure. But a refund is paid to you in the form of vouchers. No refund is given for cancelling your flight within 20 days of departure. Be it Vacation booking or flight-only booking.  But there are scenarios where you may be eligible for a partial refund under Sunwing Airlines refund policy.    

  • For cancellation up to 45 days before departure. - If it is Vacation booking, you will only lose the non-refundable portion.
  • For cancellation between 44 and 21 days before departure. - A 50% refund may be given.

After WestJet took over Sunwing Airlines, passengers may have to take a WestJet flight. But you will still be able to cancel a ticket. And depending on the booking (Vacation or flight-only booking), you may get a partial refund. Sunwing will offer you a refund in original form of payment only when a flight has been delayed or cancelled. Visit or contact Flyostudio for assistance with cancellation or refund.

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