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How to Cancel a Swiss Air Flight?

You can find your trip on ‘My Booking’ section on Swiss Air website in order to cancel it. The booking code and last name should be entered. You will also be able to find your flight summary with your Travel ID. The airline requests that you choose the cancellation option and follow the prompts shown on the screen. Here are a few tips on how Swiss Air cancellation policy works.

  • If you have a multi-city booking and group bookings, you must get in touch with customer care of the airline.
  • Frequent flyers with Miles&More account may use their service-card number to find and cancel their flight.
  • Partially used tickets may not be cancelled online.

The fare class and the route on which you are flying may also affect your ability to cancel a booking. Our Flyostudio blog will give further details on how to deal with change of plans.

What is Swiss Air Cancellation Policy right now?

Swiss Air will hide nothing from you. It will be upfront on the cancellation rules right from the time you book a ticket. The confirmation mail you received after you booked the ticket will have the entire rules. All cancellations must be done before departure. Generally, the type of ticket you booked will determine your ability to cancel a ticket. Make sure you understand a few things about cancellation policy of Swiss Air.

  • Cancellation is not allowed on a few types of tickets - Basic tickets in all classes and Light tickets in Economy are not eligible for refund. That’s why they cannot be cancelled.
  • Cancellation with the applicable charges - Basic Plus tickets in all classes can be cancelled with charges.
  • No charges on cancellation - Flex tickets in all classes may be cancelled without a fee.
  • You may be able to get vouchers when you cancel Swiss Air flight. Feel free to visit or contact Flyostudio for assistance with cancelling a ticket.

Can I Cancel my Swiss Air Flight without a fee?

Cancellation without fee is only allowed for fully refundable tickets. Free cancellation is available for Flex tickets. But you may be able to cancel SWISS flight without a fee if you cancel within 24 hours of booking. This option is available for passengers who booked a flight with a US destination in their itinerary. Cancellation of the tickets must be done at SWISS service center, at a SWISS ticket desk or on the airline website. You may find the information below about charges helpful.

  • Cancelling closer to departure will cost you a higher Swiss Air cancellation fee.
  • Basic Plus tickets in all classes will require you to pay a cancellation charge. 
  • The cancellation charge is about 50 euros higher for Business class.

Does Swiss Air give you 24 Hours to Cancel Flights?

Yes, Swiss Air allows you to cancel a flight booking free of charge within 24 hours of making the reservation, provided the booking was made a week or more before the flight's departure. Also, according to Swiss Air 24-hour flight cancellation policy, only bookings made through the airline website, via the Swiss service center or at a Swiss ticket desk are eligible. You can make note of a few things when you are dealing with a situation that requires you to cancel.

  • You may have to pay a no-show penalty - This is when you do not change or cancel before departure.
  • You may be able retrieve the airport taxes only - No-show may require you to forfeit the entire ticket’s purchase value except the airport taxes.
  • Vouchers for non-refundable tickets - Swiss Air will offer you vouchers for future bookings for tickets that are non-refundable.

How much does Swiss Air Charge for Cancellation?

Charges for cancellation will depend on how far your flight is from the time of cancellation. SWISS may not charge a cancellation fee for tickets booked less than a week before departure if cancelled within 24 hours. For other bookings, the fee depends on the fare type and the notice period before the flight. If you are facing a situation when you must cancel, here are a few things to remember.

  • Most tickets can be cancelled free of charge within 24 hours of booking, provided the booking was made at least 7 days before departure.
  • Outside the 24-hour window, the fare conditions will determine your charges. Basic Plus tickets can be cancelled with a fee.
  • For specific fee details, it's best to check your fare rules, which can be found in your booking confirmation or by contacting the airline directly.

Does Swiss Air give Refunds if you Cancel a Flight?

Yes, Swiss Air will give you a refund for tickets which are refundable. Swiss Air refund policy makes you eligible for vouchers if you cancel a non-refundable ticket. The airline allows you to submit a refund request via a form available online. Refunds are issued within 7 days for credit card purchases and within 20 days for purchases made by cash or check. Take care of the below things when you are looking for a refund.

  • All cancellations must be done before departure - This is to prevent a no-show status on the booking.
  • Refund conditions of third-party bookings - You may have to check the conditions with the travel agency.

Unused tickets may not be refunded online. The airline will have to delete the flight segments from your booking in order to prevent a "no-show" status. You may seek assistance from Flyostudio for cancellation and refund of tickets.

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